Your online orders will be shipped by either Speedy or Econt Express, as per your preferences. Orders are delivered either to your door (with precise delivery address confirmed by our associates in a phone call), or to an office of your choice of the delivery company used. The lead time for completing your order, depending on its volume and how busy we are, ranges from 1 to 3 business days. In the occasions when a product is not currently available, the lead time will be discussed and agreed upon with you, depending on the situation. Most orders are shipped within the same business day.
Orders received Monday through Friday, between 09:00 ч. and 15:00 (on business days) are processed on the same day. Orders received after 15:00 ч. are processed on the following business day. Orders placed over the weekend are processed on the following Monday. All orders placed during official holidays and non-business days in Bulgaria get processed on the first business day following the holidays.
Delivery to Bulgaria: shipping costs are calculated depending on the current price list of the delivery company of your preference (indicative prices are shown for your convenience, depending on the weight of each product)
International delivery:
We usually ship international orders by Bulgarian Posts registered mail or DPD Economy. Additional shipping options might be available depending on your destination country, so for all international orders, please kindly contact us to discuss shipping costs.
We only hand your orders for delivery after explicitly confirming your address with you by phone or e-mail.
Payment can be arranged by cash-on-delivery (for Bulgaria), by debit/credit card through Paypal, or bank transfer.
Delivery time will vary, depending on your address. Information about expected delivery times will be provided by our associates upon confirming your order by phone/e-mail.
